Training

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New store opening training

Utilize our experience to create a New Store Opening Training Program that provides high impact, effective training to all employees. The training begins with the selection, training and certification of your organization’s trainers. We will customize the program to fit in your organization’s time frame covering all training classrooms, hands-on training, role-playing and numerous other learning games that will stimulate and educate your staff. Mock Service (practice-runs) will be organized and implemented before the grand opening. Daily on-site support throughout the opening period is also an option.

Training Manuals

Your training materials are a reflection of your business. They are the standards by which you expect your team members to perform. Do your current materials represent your vision in a clear, consistent and professional manner? We can either create new materials or revamp your current materials, helping you provide the tools that will ensure learning in a “fun” hands-on environment. They include: · Hourly Manuals for all positions (workbooks, tests, cd-roms, on-line or hardcopies) Custom Menu Specification books including prep, cooking procedures, ingredients, plate presentation, picture specs, etc.

Trainer certification program

Let us help you teach your trainers how to leverage their expertise throughout your organization. Train the Trainer manuals and Trainer Guides for in-house training programs will be created to teach in-store training responsibilities designed to assist management with all aspects of training and administration responsibilities for new hires.

Customized management training

Does your current management training practice a “Ready, Fire, Aim!” approach instead of a “Ready, Aim, Fire!” approach? Let us help your organization design a first class management training program that represents your business in a clear and consistent manner. Our programs begin when the candidate accepts the offer. We will customize pre-start date material for reading, management new hire packets (covering your company legally), training schedules, and if applicable, negotiated out-of-town training expenses. We will help you design a week-by-week training schedule with manuals and various materials ensuring your new hire is prepared for success.

Refresh and refocus seminars

Staff meetings a drag? Try our approach of round table sessions, where employees are interacting and learning. The sessions refocus FOH and BOH employees on all critical points of service that truly create “Raving Fans.” These sessions build an understanding and camaraderie between all of your employees focusing on the core essentials of service. These sessions are great!

Shift meetings

Are your staff members consistently delivering the same message to your guests everyday? Initial training programs for new hires are a necessity, but how quickly does your staff forget the basics of the operation? Let us help you implement a day-to-day program for managers to follow keeping your staff aware of daily happenings, specials, events and promotions. This quick and interactive daily training tool will help your team members build their product knowledge and dialog to boost your sales and their tips.

Food Safety and Responsible Vendor Programs

As a certified proctor, we are able to train your staff and managers on proper food handling and responsible vendor programs. These programs will often lower your insurance premiums.